How do we learn the right way to behave in a given situation? The first rule, says TED Talks speaker and psychologist Barry Schwartz, is to stop trying to figure out the rules.
"[NPR's] Scott Simon said, 'Rules and procedure may be dumb, but they spare you from thinking.' "
The people who tend to be best at their jobs or roles add another component: the wisdom that comes with experience and an understanding of the circumstances around them. His fascinating lecture, offered via podcast, shares some telling examples of the ways that people circumvent rules—and actually become better at their work.
I listened to this some time ago, but it makes me think of all the AIG execs demanding their millions in bonuses. Yes, the rules suggest they are owed their bonuses. But if they were wise, perhaps they might offer to sacrifice them.
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